Assess
Unlock potential, bridge gaps, and gain recognition for outstanding performance.
Identify strengths, uncover performance gaps, and benchmark against world-class organisations using The EFQM Model and advanced diagnostic tools.
Want to find out more?
Who is it for?
EFQM Assessment is designed for any organisation, regardless of size, sector or location.
EFQM Assessment is accessible for any organisation that wants to go through a business review and receive strategic and operational feedback for improvement, regardless of their previous knowledge of The EFQM Model.
EFQM Assessment can be achieved within a relatively short period of time. The rapid review process can be completed within one week.
Whether you’ve just discovered EFQM or have been with us for 35 years, applying The EFQM Model shows the world that you’re on a journey of constant improvement and committed to building a more sustainable future.
The core components of the EFQM Assessment Process
Preparation
- Build internal capability to create organisational understanding based on The EFQM Model
- Consensus and a common picture of the organisation
- Understand your organisation’s WHY/HOW/WHAT
- Create a digital blueprint of your business
- Transformation baseline analysis and road map
Assessment
- Get challenged by an external international team of experts
- Gain expert insights to tackle future challenges
- Discover through thought-provoking questions and interaction undiscovered strengths your organisation has
- Energise and motivate your team
Feedback
- Receive data-driven insights
- Receive detailed analysis and gap identification
- Enable your organisation to compare its performance on a global level
- Help your organisation to focus on what really matters
- Strengthen alignment & tracking
The EFQM Assessment process provides performance feedback on the following
Direction
- Achieve increased alignment, awareness and shared understanding of your business
- Enables you to analyse your business from an external and strategic point of view, so your people focus on the vital aspects of the organisation that need attention or further improvement
- Makes your organisation fit for the future
Execution
- Real-time and actionable insights and feedback to boost your organisational performance and accelerate change and transformation
- The organisational performance will be further improved due to engaged and motivated people
Results
- Get your culture and strategy right to outperform your competition on:
- ROI
- Customer service
- Operational efficiency
- People performance and engagement
- Image and reputation
- Increased value for shareholders and key stakeholders
EFQM Recognition Scheme
The EFQM Recognition scheme recognises the achievements of any type of organisation based on their sustainable performance level.
Any organisation can apply for the Rapid and Advanced Recognised by EFQM, while the EFQM Global Award recognises and celebrates the highest-performing organisations around the world.
Why should I apply?
EFQM Recognition demonstrates your commitment to continuous improvement and sustainable performance to a global audience.
Be recognised as a high-performing organisation, showcase your greatest achievements and build and reinforce the image of your organisation.
A team of independent, trained business professionals will analyse your organisation and identify your strengths, opportunities for improvement and good practices that will help you drive change and transformation and achieve outstanding results.
You can opt between a Rapid or an Advanced review of your performance.
Rapid Recognised by EFQM: a lean and rapid business performance review against a condensed version of the Model that doesn’t require any preparation. The whole process can be completed within a week.
Advanced Recognised by EFQM: an in-depth review of your performance against the full EFQM Model, for organisations who want to receive both strategic- and operational-level feedback on their current performance level and how to improve in the future.
Rapid Review
- Quick performance review against a condensed content of the EFQM Model
- No preparation is needed in advance
- Strengths and opportunities for improvement at Direction, Execution and Results level
- Simplified score out of 100 points
- Full process can be completed in a week
- Outcome: Recognised by EFQM 1 or 2 stars for Sustainable Performance (based on acheived score)
Advanced Review
- Comprehensive performance review against the full EFQM Model
- Submission document prepared in advance
- Executive summary
- Strengths and opportunities for improvement at Model criterion-part level
- Detailed score out of 1000 points
- Full process can be completed in 4-6 months
- Outcome: Recognised by EFQM 3 stars+ for Sustainable Performance (based on achieved score)
Start your journey.
Want to learn how EFQM can help you Assess, Train, and Transform your organisation? Whether you want an introduction to EFQM or details on specific products and services, our team is here to help. Contact us today to start your journey toward sustainable performance improvement.